Refund & Returns Policy for Jesus Brushstrokes

Thank you for shopping at Jesus Brushstrokes! We are committed to providing high-quality, inspiring digital art resources. Please read our policy carefully regarding refunds and returns for digital download products.

Nature of Digital Products

Our products are digital downloads, delivered instantly or shortly after purchase via email or direct download link. Due to the immediate access and non-returnable nature of these digital files, all sales are considered final and non-refundable once the order is completed and the download link(s) have been made available.

No Refunds or Exchanges

Once a digital product has been purchased and downloaded or the download link accessed, we cannot offer a refund, return, or exchange. Please ensure you carefully review the product descriptions, preview images (where available), and file specifications before making your purchase to ensure the product meets your needs.

Exceptions (Troubleshooting & Support)

While we cannot offer refunds, we are committed to ensuring you receive the product you purchased in good working order. Please contact us within [e.g., 7 days] of your purchase if you encounter any of the following issues:

1. Technical Difficulties Downloading: If you experience technical issues preventing you from successfully downloading the file(s) you purchased (e.g., broken link, corrupted file detected before extensive use). We will work with you to resolve the issue or provide an alternative download link.
2. Accidental Duplicate Purchase: If you accidentally purchased the exact same digital product twice. Please contact us immediately with both order details, and we may offer store credit or an exchange for another digital item of equal value at our discretion.
3. Incorrect File Received: In the unlikely event that you received a file different from what you ordered. We will ensure you receive the correct file promptly.

We Cannot Offer Refunds For:

• Changing your mind after purchase/download.
• Purchasing the wrong item (please double-check your cart).
• Not liking the design or style after download.
• Software incompatibility (please check file requirements noted in product descriptions).
• Inability to open or use the file due to lack of appropriate software on your end.

Contact Us

If you experience any of the specific technical issues listed under “Exceptions,” please contact us as soon as possible with your Name, order number and a description of the problem. We will do our best to assist you promptly.

Policy Updates

Jesus Brushstrokes reserves the right to modify this Refund & Returns Policy at any time. Changes will be effective immediately upon posting the updated policy on our website.